NOTICE
Shipping Policy
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Shipping Areas
We provide shipping services to most areas within Taiwan. Please contact us for details if your location is remote.Shipping Time
Orders are processed within 3-5 working days after payment.
Home delivery (Black Cat Courier) usually takes 1-2 days.
Convenience store (7-11) pick-up will take around 3-7 days.Shipping Method
Home delivery or 7-11 convenience store pick-up.
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Important Notes
- Delivery is available Monday to Friday from 10:00 to 18:00. No deliveries on weekends and public holidays.
- Please ensure the delivery address and contact details are correct.
- If [fragile] items such as plants are damaged during transport due to special conditions, we do not offer refunds.
- If the product is damaged or incorrect, please contact us immediately and provide photos for verification.
- Additional delivery fees may apply for rural or remote areas.
- We do not ship to areas outside Taiwan.